SHIPPING POLICY

DELIVERY COSTS:

TRACKED 48 ROYAL MAIL DELIVERY - £3.99

TRACKED 24 ROYAL MAIL DELIVERY - £4.99

FREE TRACKED 48 DELIVERY ON ORDERS OVER £40

HOW LONG DOES DELIVERY TAKE?

WE AIM TO DISPATCH ALL ORDERS WITHIN 1-2 WORKING DAYS AFTER YOUR ORDER HAS BEEN PLACED. ANY ORDERS PLACED ON THURSDAY WILL BE DISPATCHED LATEST THE FOLLOWING MONDAY AND ANY ORDERS PLACED BETWEEN FRIDAY - SUNDAY WILL BE DISPATCHED TUESDAY THE FOLLOWING WEEK LATEST, THIS GOES FOR BOTH TRACKED 48 & TRACKED 24 SERVICES. HOWEVER PLEASE DO CHECK THE BANNER AT THE TOP OF OUR WEBSITE AS THIS WILL GIVE THE MOST UP TO DATE INFORMATION IF THERE ARE ANY CURRENT DELAYS. PLEASE BE AWARE THAT ROYAL MAIL DELAYS DO HAPPEN AND SADLY WE HAVE LITTLE CONTROL OVER THIS.

DO YOU OFFER NEXT DAY SERVICES?

WE DON'T OFFER ANY NEXT DAY SERVICES, BUT IF YOU ARE IN URGENT NEED OF A DELIVERY PLEASE LET US KNOW BY CONTACTING US BY EMAIL OR SOCIAL MEDIA AND WE WILL SEE WHAT WE ARE ABLE TO DO TO GET YOU ORDER TO YOU AS QUICKLY AS POSSIBLE. OUR FASTEST SHIPPING THAT WE OFFER IS ROYAL MAIL TRACKED 24 WHICH CAN TAKE 1-2 WORKING DAYS TO ARRIVE AFTER DISPATCH. WE CAN'T GUARENTEE THAT IT WILL ARRIVE WITHIN THE 1-2 WORKING DAYS DUE TO ANY ROYAL MAIL DELAYS THAT MAYBE HAPPENING AT THE TIME.

WHERE DO YOU SHIP TO?

WE SHIP TO THE UK.

IF A PARCEL IS LOST IN TRANSIT WHAT HAPPENS?

IF THE PARCEL IS DELIVERED TO AN INCORRECT ADDRESS DUE TO A MISTAKE IN THE ADDRESS PROVIDED BY THE CUSTOMER, A REFUND OR A REPLACEMENT WILL NOT BE PROVIDED. IF A PARCEL IS RETURNED TO US BY ROYAL MAIL, AN ADDITIONAL £5 WILL BE CHARGED FOR RE-DELIVERY.